Help & Technical Support Center

Follow these instructions to locate your unique alphanumeric invite code for Bring Your Own Code (BYOC) referral orders:

1. Launch the official mobile application on your smartphone.
2. Tap the Gift / Referral Box icon situated at the top-right corner of the home interface.
3. Look for your 4–10 character alphanumeric invite code (for example: 6JVGXX).
4. Copy the code and enter it into @MuseRunnerBot under the "Boost Code" menu or pass it via the REST API in your POST /api/v1/referral/boost payload.

Follow this official quick-start procedure to log in to your pre-configured 1B or 31B Token accounts:

1. Download Muse App (USA VPN recommended for first launch):

   Play Store (Android) ↗ App Store (iOS) ↗
2. Get Login OTP:

   Open the official Webmail OTP portal link delivered with your account credentials inside @MuseRunnerBot and paste your Webmail Access Key to retrieve the 6-digit verification code.

3. Log In:

   Enter the email and OTP inside the Muse app login screen.

4. (Optional) Update to Personal Email:

   Inside Muse: Settings > Account Center > Update to your personal email.

Invite codes may reach their lifetime referral capacity unexpectedly. Our platform includes an automatic safety valve:

• If an invite code exhausts its quota midway through a batch (e.g. only 6 out of 10 referrals succeed), our engine halts further requests within milliseconds.
• The order status is flagged with circuit_breaker_tripped: true.
• 100% of the remaining unprocessed tickets are refunded back to your account wallet automatically. You never need to submit a manual refund request for saturated codes.

We support automated wallet deposits via two instant channels:

• Direct QRIS (Indonesian Rupiah / IDR): Scannable via any Indonesian banking app or e-wallet (BCA, Mandiri, GoPay, OVO, Dana). Credited automatically within seconds of payment.
• Cryptocurrency (NOWPayments): Supports USDT (TRC-20, ERC-20), Bitcoin, Litecoin, and Solana. Credited automatically upon network confirmation.
• Manual Reconciliation: In the rare event of blockchain network congestion causing a delay, simply provide your Invoice ID to our support desk for instant manual verification.